Both individuals and businesses may join Loto Trader as Dealers. In the case of a business, we will need to verify the NIC of the primary point of contact for your customers.
If you are a Limited Company registered with the Registrar of Companies, then we will also need to verify the identity of a Registered Director if different from the primary account contact.

You pay an annual membership fee of only Rs600 and you get to quote on an unlimited number of job leads.

Loto Trader has the authority and reserves the right to modify pricing by posting applicable pricing terms on the Loto Trader website.

If your application to join Loto Trader has been successful, then we already know that you are a great Dealer and your work will speak for itself. In order to convince individuals though, you will need to build up your profile through the App. The first thing to do is to go to your Account and write a great introduction message in the About Section. Also complete the Skills, Qualifications and Gallery Sections to be able to purchase job leads.

a. It is a job posted by individuals by which we provide Dealers the opportunity to quote on. A job lead will usually provide information such as a job description, an estimated budget, an indication of the location and photos.
b. A job lead will be marked as expired if no Dealer has shown interest in after 5 days
c. A job lead will be marked as expired if one or more Dealers have shown interest in but there is no response from the individual after 10 days.
d. Only Dealers who express interest in a job lead will get access to the individual’s details to quote or request more information on the job. You can also use the in-App messaging and call feature.
e. All job leads are actively moderated by the Loto Trader staff to ensure that they abide by our criteria for Job Posting.
f. Dealers can view job leads in order of latest date posted/latest date renewed or distance from their registered address.
g. an individual can invite a Dealer to quote on his job post. Responding to the invite by a quote means that the Dealer is interested in that particular job lead.

Dealers under a valid annual membership may quote on an unlimited number of job leads for free

Loto Trader may revise the annual membership price at its discretion..

Loto Trader Customer Service will get in touch with Dealers 1 month prior to the end of their annual membership for renewal.

Payments can be made by MCB Juice or Bank Transfer. The membership will be renewed once Loto Trader Ltd receives the money in its Bank Account. This can take up to 3 business days.

The annual membership fee is not refundable.

Phone numbers of individuals have been verified as valid by Loto Trader team. individuals won’t always be available to take your calls or immediately respond to your messages. Don’t give up too soon though; they may be busy. If you are having trouble getting in contact by phone or text, always send a follow-up message through Loto Trader app and try calling again at a different time of day. Avoid calling too many times as it might put them off.

A Dealer can invite other potential users to download the App using the share button within the App. The invitees can register either as an individual or a Dealer.

On IOS devices:
1. Launch the "Settings" app on your phone, then scroll to and tap "Notifications."
2. Scroll down to Loto Trader App, then tap it.
3. Toggle the button beside "Allow Notifications" to off.

On Android devices:
1. Open your phone's settings app.
2. Tap Apps and notifications.
3. Scroll down to Loto Trader App, then tap it.
4. Tap on App Notifications
5. Toggle the button to off.

Feedback is an evaluation of an individual's experience with the Dealer they hire through Loto Trader. individuals can read previous feedback comments on each Dealer's profile before they decide who to hire.

Your feedback score shows the average of the total number of reviews that have been marked by your previous customers.

If the individual has already marked you as Hired, hit the "Ask for feedback" button once the job is completed. This will send the customer a notification to leave feedback for you.

If you have received a negative feedback from an individual which you feel is unfair, do not try to respond hastily blaming them. This won’t look good to potential future customers who can see your reply. Instead, you are encouraged to contact the individual and try to reach a resolution where you are both satisfied with the outcome. Handling a negative feedback in a proactive manner will help you grow professionally and make your journey with Loto Trader a successful one.

Your Loto Trader account is linked to your phone number and it is your responsibility to notify us when you change your phone number. If you would like to change your phone number, please contact us through our Facebook page.

On IOS devices:
1. Launch the "Settings" app on your phone, then scroll to and tap "Notifications."
2. Scroll down to Loto Trader App, then tap it.
3. Toggle the button beside "Allow Notifications" to off.

On Android devices:
1. Open your phone's settings app.
2. Tap Apps and notifications.
3. Scroll down to Loto Trader App, then tap it.
4. Tap on App Notifications
5. Toggle the button to off.

The Loto Trader App has a notification feature which is highly reliable but not always guaranteed. It is your responsibility to check the App regularly with regards to your activities.

Dealers have the possibility to switch to individual Account within the App and post a job as an individual in any categories. He will, however, not be able to view and purchase his own job leads once he switches back to the Dealer Account.

Loto Trader has put in place a reward scheme for its Users to get the chance in winning great prizes. A user can earn points on performing specific actions. These actions and rewards may differ for individuals and Dealers and may be changed from time to time by Loto Trader. Reward types can be an in-app item, a gift sent by post, a digital content, a meal in your favourite restaurants amongst others. Some rewards may have a claim time constraint.

In order to redeem a reward, open the TLF App and navigate to the TLF Reward Points section in account. In this section, you will find a list of redeemable gifts available to you according to your number of TLF Reward Points accrued. You will also have access to your recent transactions that show which activities generated reward points and your recent reward claims. Any reward vouchers where applicable will also be viewable from this section.